Douglas Fir Resort & Chalets, Banff ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

Max:

4 persons

420 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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One-Bedroom Condo Fireplace

Max:

4 persons

500 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Loft

Max:

6 persons

660 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Banff 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Kid Paradise

“The water slides and hot tubs were a huge hit with my kids! They had an absolute blast and it was nice to have a designated kid's area for them to play. This resort is perfect for families looking for fun activities to keep children entertained.” view full review

Comfortable Room

“We stayed in a spacious loft with a fully equipped kitchen and a cozy fireplace. Cooking our own meals was a huge advantage, especially since everything we needed was already provided. The room was clean and well-maintained, making our stay even more enjoyable.” view full review

Convenient Parking

“I loved the underground parking at the resort. It kept our car protected from the cold weather, and we could park right outside our room, which made loading and unloading our luggage a breeze. This added convenience significantly enhanced our experience.” view full review

Relaxing Leisure Facilities

“The outdoor hot tub was a perfect way to unwind after a day of exploring. Soaking in the warm water while enjoying the mountain views was simply good. It became a relaxing ritual during our stay that I looked forward to each evening.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Tours/Ticket assistance

Business

Fax/Photocopying

Children

Water slides
Children's play area

Spa & Leisure

Aqua park
Jacuzzi

Room features

Air conditioning
Heating
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

Map view

street view

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

City landmarks

Museum

Whyte Museum of the Canadian Rockies

1.4 mi

Museum

Buffalo Nations Luxton Museum

1.4 mi

Waterfall

Bow Falls

1.3 mi

24km (15 miles) north of Banff

Lake Minnewanka

1.3 mi

405 Spray Ave

Fairmont Banff Springs

1.5 mi

Museum

Banff Park Museum National Historic Site

1.6 mi

Museum

Cave and Basin National Historic Site

2.0 mi

Gallery

Canada House Art Gallery

1.3 mi

107 Tunnel Mountain Drive

Banff Centre for Arts and Creativity

1.5 mi

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

1.0 mi

Buffalo St

Surprise Corner

1.3 mi

Little Beehive

1.1 mi

Improvement District No. 9

Tunnel Mountain Trail

5000 ft

Church

St. Paul's Presbyterian Church

1.0 mi

Hoodoos Trail

2500 ft

Museum

The Historic Luxton Home Museum

1.0 mi

Amusement Park

Banff Rotary Park

2500 ft

317 Banff Ave

Canadian Ski Museum West

1.0 mi

Hawk Ave

Banff Off-Leash Dog Park

2900 ft

Whiskey Creek

2900 ft

Gallery

Willock & Sax Gallery

1.1 mi

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

1.2 mi

Gallery

All In The Wild Gallery

1.2 mi

Gallery

About Canada

1.2 mi

Church

Banff Park Church

3500 ft

Johnson Lake Road

Johnson Lake

1.3 mi

Bourgeau Lake

1.3 mi

Banff Avenue

1.8 mi

Nearby

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

1700 ft

190 Tunnel Mountain Dr

Tunnel Mountain Trailhead

800 ft

Restaurants

Cougar Pete's Restaurant & Lookout

1500 ft

Tunnel Mountain Rd Banff Hostel

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

Breathtaking views

Family-friendly amenities

Rooms need updates

Staff demeanor varied

6.6/10

Nice

Rooms

6.2

Location

8.4

Service

5.4

Dining

7.3

Richard

United Kingdom, January 2025

8.2/10

This resort is an amazing haven for families, with breathtaking views and fantastic amenities. The cleanliness and comfort of the chalet exceeded my expectations, making it a memorable stay. However, I felt that the room decor could use a refresh to match the beautiful surroundings more closely. The availability of a free bus pass was a huge plus for easy access to nearby attractions.

Rooms

8.0

The chalet was clean and comfortable, providing ample space for our group. However, it could benefit from some updates to enhance its appeal.

Service

7.0

The service was competent and they promptly addressed our needs, such as providing missing kitchen items. However, the demeanor of some staff felt a bit too serious at times.

Location

9.0

The location was fantastic, offering easy access to main roads and local attractions, making our family adventures seamless.

Dining

8.0

Having a small kitchen was a real treat, allowing us to prepare our own meals and enjoy breakfast together before heading out.

Facilities

9.0

The resort features wonderful amenities like a pool with a water slide and a hot tub with stunning mountain views, which the kids loved.

Breathtaking views

Rooms need updates

Avery

United Kingdom, January 2025

5.0/10

My stay was quite disappointing overall. The location was decent for exploring, but the rooms had a serious issue with cleanliness and comfort. I faced significant safety hazards and inadequate service during my visit. While the overall price seemed reasonable, the value for what I experienced was lacking due to the state of the accommodations.

Rooms

5.0

The rooms were outdated, with old carpet and a musty smell. The couch was uncomfortable, and there were safety issues like a wall bed that didn’t seem secure. Overall, I would rate the rooms quite low.

Service

5.0

I found the service to be lacking. The front desk staff did not seem to care about my concerns, and I couldn't get any response from the management despite trying multiple times.

Location

7.0

The location was convenient for accessing Banff, which was a plus. However, it wasn't close enough to town for easy exploration without driving.

Dining

Facilities

5.0

Facilities needed improvement as well. The management didn't seem focused on maintaining the property, leaving it feeling neglected and unsafe.

Elliot

United Kingdom, December 2024

6.8/10

I recently stayed at the Douglas Fir Resort and while it has some great aspects, there were definitely a few drawbacks. The location is fantastic and the views are lovely, but the rooms could really use an update and my sheets weren't the best. Overall, it was decent value for money, especially given the amenities, but some things definitely need improvement.

Rooms

6.0

The room was spacious and had a nice view, but it felt quite dated and there were some cleanliness issues, like a small stain on the duvet.

Service

7.0

The staff were helpful when I needed assistance, but they often seemed bored and uninterested otherwise.

Location

8.0

The resort is in a quieter spot, away from the busy downtown, which I appreciated, but it was still a quick bus ride into town.

Dining

6.0

I appreciated the convenience of the small store nearby for grocery needs, but the breakfast options could be improved.

Facilities

7.0

The hot tub and pool were great, especially after a long hike, but the laundry facilities were a bit lacking.

Jonathan

United Kingdom, December 2024

7.2/10

Our stay at the resort provided a mix of experiences. The location is fantastic, surrounded by stunning mountain views and within a short drive of Banff. The room was spacious with a kitchenette, great for families, but we faced some issues with cleanliness and housekeeping that were quite disappointing. The amenities, especially the pool and waterslide, were a hit with the kids, making it a fun stay overall.

Rooms

7.0

The room was a good size and had a kitchenette, which saved us money on meals. However, while it was large enough for our family, the interiors felt a bit dated.

Service

5.0

Service was generally lacking; housekeeping was inconsistent and there were issues with cleaning during our stay. We did get assistance with our requests, but it took longer than expected.

Location

9.0

The resort is beautifully located on the outskirts of town, allowing for magnificent mountain views while being close enough to drive into Banff for shopping and dining.

Dining

Facilities

8.0

The facilities are quite nice, especially for families, with a big pool and waterslide which the kids absolutely enjoyed. I think they could use better maintenance to improve the overall experience.

Ethan

United Kingdom, September 2024

7.4/10

I had a great time at the resort, enjoying its cozy atmosphere away from the bustling tourist spots. The rooms were spacious and included all the basic amenities, though a few areas could use a bit of maintenance. The outdoor and indoor hot tubs were a hit with us, making the stay more enjoyable. While the service was decent, some issues like cleanliness were concerning. Overall, it's a good value for the beautiful views and amenities available.

Rooms

7.0

The rooms were spacious and cozy, but they felt a bit dated and could do with better sound insulation. The fireplace was a lovely touch for chilly nights.

Service

6.0

The service was generally okay, although some staff appeared distracted and maintenance issues weren't addressed promptly. They were apologetic about certain problems.

Location

9.0

The resort's location was great; it was quiet and offered easy access to downtown Banff with a complimentary bus pass. It felt nice to be away from the busy main street.

Dining

8.0

We enjoyed the breakfast kit provided, which was perfect for our needs without needing to head into town early.

Facilities

7.0

The facilities were decent, with an enjoyable pool area and water slides. However, some amenities weren't in the best condition.